All of us have been affected by the coronavirus (COVID-19) pandemic but I’m hoping that I can gently ease you back into a rewarding and therapeutic experience.
I have missed being able to offer you the treatments that I know you love, and I am looking forward to seeing you again as soon as possible.
My priority is to keep you as safe as possible, and prior to re-opening the treatment room I have implemented a number of changes which I would like to make you aware of. During the time my room has been shut, I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd. I have since made a number of changes in the way that I operate that you will notice when you next visit.
If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the treatment room. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will be able to re-book again or ask for a full refund / voucher.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO YOUR APPOINTMENT. I have amended my booking terms and conditions and you will not be charged for any appointments which you miss due to illness.
Visiting Pure Balance
For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving.
I have increased the frequency of cleaning in the treatment room including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
All equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible I will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with as soon as you enter the premises and I will also have hand sanitiser available for you to use when you come into the treatment room.
I will understand and not be offended if you wish to wear a facemask when you visit Pure Balance and during your treatment if this is appropriate.
Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate.
I can confirm that the laundering of salon towels and uniforms is a priority. I can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area every day.
I have carried out a risk assessment on all treatments and I am confident that I can continue to provide these safely.
During your treatment
I understand the importance of hand hygiene and I will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments please let me know and I will do what I can to satisfy you.
After the treatment
In order to avoid handling of cash, I would prefer if you could pay for your treatment by card / or in advance using bank transfers.
All of these procedures have been implemented for your safety and mine. I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thanks you for your understanding.
Jackie Barber x